About Us

About Northshore

We are a claims and consulting insurance services organization that specializes in audit and claims management services.

We provide services worldwide and has offices throughout the United States and is headquartered in Danvers, Massachusetts.


Northshore: A Davies Company

199 Rosewood Drive, Suite 310
Danvers, Massachusetts 01923
Fax 978.741.1642

International Subrogation Management

24402 W. Lockport Street, Suite 227
Plainfield, Illinois 60544
Fax 815.267.5010

Executive Management

Click on photos to view staff bios

David Ives, Claims and Consulting Insurance
David W. Ives, CPCU
Chairman of the Board LinkedIn Logo
Stephen Murphy, Claims and Consulting Insurance
Stephen V. Murphy
Chief Executive Officer LinkedIn Logo
Mark Scerra, Claims and Consulting Insurance
Mark E. Scerra, CPCU
Reinsurance Consultant LinkedIn Logo
Richard Ives, Claims and Consulting Insurance
Richard M. Ives
ISM President LinkedIn Logo
Susan Arsenault, Claims and Consulting Insurance
Susan A. Arsenault
Senior Vice President LinkedIn Logo
Tammy Burns, Claims and Consulting Insurance
Tammy Burns
Senior Vice President
Charles Betz, Claims and Consulting Insurance
Charles H. Betz, III, CPCU, CCLA
Senior Vice President

Senior Staff

Ellen V. Gariepy
Senior Consultant LinkedIn Logo
Matthew D. Jacobs
Vice President
Joy Keener-Borresen
Assistant Vice President LinkedIn Logo
Steven M. Tilden
Assistant Vice President
Lea M. Zurek HIA, MHP
Assistant Vice President LinkedIn Logo
Norman C. Tardif, JD
Executive Consultant
T. Scott Garner CPA, MBA
Senior Consultant

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